Alignment is not a feeling. It is a decision.
Your team has goals. What it needs is a shared picture of what winning looks like.
Fuzzy Goals is the conversation your leadership team hasn't had yet. It is structured, facilitated, and designed to leave every person in the room with the same felt sense of what progress looks like, before a single KPI gets set.
Designed for leadership teams of four to ten.
Why SMART goals aren't enough
SMART goals are useful, and they work best at the finish line. They answer how far, how fast and by when. What they can't answer is why this progress matters, and what it feels like when you are truly moving towards it.
Fuzzy Goals builds the foundation that makes SMART targets meaningful.
Never let a fixed goal replace an unfixed understanding of progress.
Read the book
Fuzzy Goals: The Story of How The Grand Departmental Drove Progress
Before the workshop begins, your leadership team reads this. A business parable about a leadership team rowing in circles, and the moment they finally stopped. It makes the method tangible before anyone is in the room together.
How it works
Frequently Asked Questions
-
Fuzzy Goals is a leadership alignment framework developed by Selene Chin, founder of MarLi. It builds the collective conviction that moves leadership teams from scattered intent to shared direction.
The framework addresses a specific gap. A leader can see their vision clearly, but by the time it moves through a team into daily execution, it often gets diluted, interpreted and approximated until what comes out the other end barely resembles the original. Fuzzy Goals closes that gap with a structure precise enough to act on, without forcing premature certainty on things that are still genuinely unclear.
-
hey share a name and nothing else. In design thinking and innovation circles, "fuzzy goals" describes goals deliberately left undefined to protect space for creative discovery, on the idea that too much early precision closes off unexpected and more valuable outcomes.
MarLi's Fuzzy Goals works the other way. It is a structured architecture for building leadership conviction and shared direction. It gives a name and a place to the parts of a vision that are still forming, so they can be worked with deliberately instead of dissolving quietly on the way to execution. Where the design thinking concept protects ambiguity, this framework resolves it.
-
Fuzzy Goals is built on five elements. North Star, the long-term direction. Picture of Progress, a vivid, specific image of what progress actually looks and feels like. Cornerstones, the small number of commitments that anchor movement towards that picture. Stewards, the people accountable for keeping each Cornerstone alive. And Form, the operating rhythm that keeps the whole structure honest day to day.
Form holds three working components. Daily Touch, a named daily discipline that keeps the work alive in the everyday. Form Check, a regular review of whether activity is tracking towards the Cornerstones. And Expression, a calibration loop that signals whether movement is on track and triggers a return to the Cornerstones when it isn't.
-
All three. The same architecture holds at the individual, team and organisational level. As the scale changes, the time horizon and the stakes change with it, while the structure stays the same.
A leadership team uses it to build shared conviction around strategic direction. An individual can use it to bring the same discipline to a personal goal. The framework only needs recalibrating for each context.
-
Fuzzy Goals was developed by Selene Chin, Principle Consultant of MarLi. She has thirty years of brand strategy and leadership experience across Asia Pacific, and wrote a business parable exploring the framework's core ideas under the pen name Lili Chien.
-
A Fuzzy Goals engagement runs in two parts.
It begins with an intensive one- to two-day session where the leadership team defines its North Star, Picture of Progress, Cornerstones and Stewards together. By the end, the team has a clear, shared direction, a specific picture of what progress looks like, and named accountability for each Cornerstone.
That is followed by several weeks of weekly accompaniment to install Form. This is where Daily Touch, Form Check and Expression get tested in the rhythm of real work. Drift gets caught early, and adjustments happen in real time instead of waiting for the next strategic review.
What the team walks away with is a working rhythm they have actually run, and the discipline to keep it alive after the engagement ends.